Testimonials

West London Mental Health NHS Trust commissioned the services of Steve Appleton (Contact Consulting) from February 2010 to January 2011 whilst progressing the implementation of incident review policies and procedures in response to Care Quality Commission recommendations.

Steve acted in the role of Incident Review Facilitator whilst recruitment to full time posts was progressed. Steve’s contribution to the change process was excellent, his knowledge, work ethic and integrity proved to be of the highest standard.

Gail Miller
Associate Director – Risk Reduction
West London Mental Health NHS Trust

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Thank you for the professionalism and clarity in your support of the work of our team and for the high standard of work you have completed on behalf of NHS East of England.

Fiona McMillan-Shields – Mental Health Programme Manager
NHS East of England SHA

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Contact Consulting combine their expertise with a practical approach. They work in partnership with their clients, communicating effectively and identifying clear solutions to problems. In their work with me they have produced high quality outputs, on time and on budget, which have helped to shape future strategic thinking.

John Boyington CBE
Chief Executive
NHS Bury

Former head of mental health at NHS North West

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Steve Appleton is a specialist in his field, with significant knowledge of mental health services and associated issues. Steve has a shrewd eye for business, is politically astute and a strong communicator and negotiator. This is borne out by the success he has enjoyed on a number of wide-ranging consultancy assignments and projects.

Steve Garside
Head of Governance & Compliance
NHS South Central SHA