Contact Consulting enables organisations to access a range of skills, expertise and experience based on our extensive work across the public, private and charitable sectors

Why Choose Us?

  • Wide ranging experience in reviewing and evaluating services, including service modeling, benchmarking and strategies for improved service delivery
  • Expertise in strategic and operational planning in a range of settings;
  • Background in QIPP development and implementation
  • Development of specific tools, guides, products and services to support the commissioning environment
  • Developing commissioning plans, including for complex service redesign
  • Experience of domestic homicide reviews, serious case reviews, and incident management, including high profile and media sensitive cases

What Our Clients Say

“Steve’s work is always of a very high quality. He has highly developed communication and engagement skills. Steve uses a structured approach when undertaking projects and investigations, Outcomes and reports are always delivered on time, actions and recommendations are always achievable and measureable. Reports are well written and can be delivered directly to Boards.”
Julie Kerry, Mental Health & Learning Disabilities NHS South of England
“The States of Jersey Health and Social Services Department procured Contact Consulting to lead a review of its Mental Health System and co-produce a Mental Health Strategy. The period of work lasted approximately one year starting in April 2014. Contact Consulting planned and delivered a series of different participative events using various methodologies and engaging different stakeholders within the mental health system. Contact Consulting delivered each element of the review on time and to an extremely high standard. I would have no hesitation in recommending Contact Consulting.”
Andrew Heaven, States of Jersey Health & Social Services Department

Meet Our Team

<b>Nigel Appleton</b>
Nigel AppletonExecutive Chairman
Nigel Appleton is the Executive Chairman of Contact Consulting, a specialist research and consultancy practice he originally established in 1995. The focus of his work is at the intersection of health, housing and social care; with a particular interest in the housing and care needs of older people and in services to enhance the independence and quality of life of disabled people and other vulnerable adults.
<b>Steve Appleton</b>
Steve AppletonManaging Director
Steve Appleton is the Managing Director of Contact Consulting. He has over twenty-five years experience in health and social care. He originally trained as a social worker and worked with adults with learning disability, older people and subsequently specialised in mental health. His experience is comprised of operational, strategic and development roles in local authorities and the NHS.

Our Clients